Here are some of our most frequently asked questions. If you unable to find the answer that you need then please contact us and a member of our team will be happy to assist you.
What does SGL stand for?
SGL is an abbreviation of Solid Grade Laminate. Standard thickness is 13mm with a solid core and polished black radiused edges. SGL is both impact and water resistant and ideal for high traffic, wet environments.
What does CGL stand for?
CGL (Compact Grade Laminate) is the same as SGL (Solid Grade Laminate) It is just down to branding and so is referred to differently by different manufacturers.
What does CDF stand for?
CDF is an abbreviation of Compact Density Fibreboard. High density 12.8mm thick black fibreboard core fused between 2 impregnated melamine decorative layers. It’s enviromenatlly friendly, made from sustainable Swiss forests and renewable energy sources. Ideal for washroom and changing rooms requiring hard wearing, moisture resistant surfaces.
What does HPL stand for?
HPL is an abbreviation of High Pressure Laminate. Generally 19mm standard thickness moisture resistant chipboard, both sides faced with HPL. HPL is suitable for dry environments with medium to heavy use.
What does MFC stand for?
MFC is an abbreviation of Melamine Faced Chipboard. Usually 18mm thickness melamine faced chipboard, with matching or contrasting PVC lipping. MFC is ideal for dry environments with light to medium use.
Do you have a price list?
Our quotations are customer specific and based on our customer’s individual needs.
Our experienced sales estimators will be able to offer advice and guidance. If you have drawings and know which of our products you would like to specify you can send them directly into our estimating team at sales@aaztec.com. If your enquiry relates to Sanitary Ware, Washroom Accessories or standard products, please visit our Sister site at www.washroomwarehouse.co.uk
What colour options do you have?
We use a number of materials and board/fittings manufacturers whom all provide a different offering of colours and finishes. Colour charts are readily available in our ‘Resources’ section but please contact one of our sales estimators to discuss your requirements at sales@aaztec.com if you are unsure which material best suits your purpose.
I have an enquiry to be priced, where do I send it?
Simply forward your enquiry, including any drawings to our technical sales team at sales@aaztec.com
I have an enquiry to be priced, where do I send it?
Simply forward your enquiry, including any drawings to our technical sales team at sales@aaztec.com
How do I get spare parts?
If you need a spare part you can visit washroomwarehouse.co.uk, you can find most of our popular fittings under the Cubicle fittings sections, or if you know the product range (e.g. Marine) or part number (e.g. 10452) you can search that in the top search bar.
Alternatively, contact our sales team who will be able to assist you. If you could email sales@aaztec.com
It is useful if you can provide us with the name of the project and provide us with a photo of the part so that we can respond to you as swiftly as possible.
I need Supply and Installation, can you help?
We are one of the few Cubicle manufacturers who have the expertise in being able to contract manage full installations. Call for a Supply and Installation quotation, it will save you time and money.
Are Aaztec Cubicles FSC certified?
We are pleased to say that we are FSC® Certified. We use a significant amount of wood-based materials in many of our product ranges and are acutely aware of the environmental impacts of using these materials and therefore take a responsible approach to sourcing materials from well-managed, sustainable sources wherever possible.
We only source wood-based panel products from suppliers who are independently certified from either FSC® (Forest Stewardship Council®) or PEFC (Programme for the Endorsement of Forest Certification).
Do you offer a Guarantee?
Yes, we offer a 10 year guarantee on our products. Please contact us for our terms and conditions.
What is the lead time for drawings?
Dependant on the size of the job our drawings will be available within 1 week from order sign off.
What is the lead times for delivery?
We offer a wide range of collections with standard colours to enable us to reduce lead times for our customers. Our lead times are based on availability of the material and colour choice and whether your items are bespoke, if your project requires a bespoke item or non-standard colours then our lead time would reflect this.
Can you do a layout prior to order?
We have experienced sales managers who offer site visits to obtain accurate site dimensions which will enable our technical sales department to produce detailed drawings for design and sign off to ensure accuracy prior to manufacture.
What is the size of your workforce?
We are a small established family run company, with over 30 years expertise in our field. We are small enough to offer you that personal touch, but with a compact workforce who have been with us for many years who are willing to offer you their expertise and knowledge.
What do you do to minimise waste?
We hold ISO 14001 certification in which is the environmental standard, we feel strongly about waste and the manufacture and subsequent disposal of it. We aim to minimise our waste by meeting KPIs and by constant reviewing, we are always looking at ways to improve our processes and our continued audits and certification is proof of this.
What do you do to minimise your carbon footprint?
As part of our ISO 14001 certification one of the things we monitor is Co2 usage, where one aim is to minimise our carbon footprint. Our fleet of vehicles are new and are meticulously maintained and we always try and minimise mileage and fuel consumption by combining deliveries and using all of our assets to accomplish this and subsequently reduce our carbon footprint.
Can you split deliveries - flash gaps/ducts, vanities and cubicles etc?
Yes, to suit site needs, depending on job size; there may be an additional cost.
Can you deliver offcuts with jobs?
Yes, we can if there is any, please request this at sign off. However, to meet ISO14001 we have cutting optimising software to minimise offcuts.
Can you recommend contractors?
We can recommend contractors who we have worked with before that can assist you with your project.
Do you do plumbing/connection?
Our expertise lies within the manufacture and installation of our washrooms and furniture, however we can recommend plumbing companies who we have worked with before that can assist you with your project.